Problems with .idml - disappearing fragments, hard spaces and returns, tag errors
Thread poster: Anna Olchówka
Anna Olchówka
Anna Olchówka
Local time: 21:49
Portuguese to Polish
+ ...
Jun 25, 2021

I'm getting my client's feedback and he has problems with some InDesign files after my translation in CT. He can't open a longer file because of 'tag errors', hard spaces and hard returns disappear, as some singular segments too (but I see them as translated in CT).

All those difficulties concern mainly longer files and it looks like CT is the source of them. Any idea how to resolve it? Some changes in settings I could miss? I am a really part-time translator, but I've never had an
... See more
I'm getting my client's feedback and he has problems with some InDesign files after my translation in CT. He can't open a longer file because of 'tag errors', hard spaces and hard returns disappear, as some singular segments too (but I see them as translated in CT).

All those difficulties concern mainly longer files and it looks like CT is the source of them. Any idea how to resolve it? Some changes in settings I could miss? I am a really part-time translator, but I've never had any problem with CT, so I am quite confused now.

[edit] I work with CT on Mac.

[Editado em 2021-06-25 12:34 GMT]
Collapse


 
Jean Dimitriadis
Jean Dimitriadis  Identity Verified
English to French
+ ...
Check tags Jun 25, 2021

Did you run QA menu > Check tags (in particular) and At tag spaces check?

What options are ticked in Action > Tags submenu?

https://github.com/idimitriadis0/TheCafeTranFiles/wiki/2-Menu-and-Interface#action--tags-submenu


 
Anna Olchówka
Anna Olchówka
Local time: 21:49
Portuguese to Polish
+ ...
TOPIC STARTER
QA menu and Action menu checked Jun 25, 2021

All checked, Actions menu also. I'm 100% sure everything is ok with those elements.

 
Jean Dimitriadis
Jean Dimitriadis  Identity Verified
English to French
+ ...
Support ticket Jun 26, 2021

Then I suggest you open a support ticket at https://cafetran.freshdesk.com/support/tickets

Anna Olchówka
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Natalie[Call to this topic]

You can also contact site staff by submitting a support request »

Problems with .idml - disappearing fragments, hard spaces and returns, tag errors






Pastey
Your smart companion app

Pastey is an innovative desktop application that bridges the gap between human expertise and artificial intelligence. With intuitive keyboard shortcuts, Pastey transforms your source text into AI-powered draft translations.

Find out more »
TM-Town
Manage your TMs and Terms ... and boost your translation business

Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.

More info »